Charlotte, NC (Hybrid)
Help Keep Healthcare Running
When critical medical equipment needs service, hospitals can't afford delays.
As a Customer Service & Dispatch Coordinator, you'll be at the center of the action, helping healthcare providers get the support, parts, and technical service they need to keep patient care moving forward. This isn't your typical customer service role.
You'll work directly with healthcare customers, coordinate service events, solve complex problems, partner with technicians and vendors, and help hospitals navigate equipment issues that impact their daily operations.
If you thrive in a fast-paced environment, enjoy solving problems, and love helping customers, we'd love to meet you.
What You'll Do
Every day is different, but your responsibilities will include:
We're Looking for People Who
What Makes Someone Successful Here
You may be a great fit if you've worked as a:
Healthcare experience is a plus, but not required.
If you've coordinated people, solved customer problems, managed schedules, handled escalations, or worked in a fast-paced service environment, we want to hear from you.
Preferred Experience
Why Join Us?
Make an Impact
Your work directly supports hospitals, clinicians, and healthcare providers across the country.
Grow Your Career
Join a growing healthcare technology organization where high performers have opportunities to learn, develop, and advance.
Collaborative Culture
Work alongside teammates who support each other, solve problems together, and celebrate success.
Meaningful Work
You'll help ensure critical medical equipment is serviced and available when healthcare providers need it most.
What We Offer
A Message to Candidates
You don't need to have worked on medical equipment to be successful here. If you've coordinated schedules, dispatched technicians, managed customer issues, handled escalations, supported clients, or thrived in a fast-paced service environment, your experience may be exactly what we're looking for. Bring your problem-solving skills, customer focus, and positive attitude, and we'll teach you the rest.
Apply today and help keep healthcare moving.
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