Job Description

Physician Practice LPN - Primary Care Call CenterIf you care about the opportunity to grow, to make a difference, to build a future and a life, then we just might have the career for you. Care to talk?Bayhealth Medical Center is Central and Southern Delaware's healthcare leader with hospitals in Dover and Milford, as well as stand-alone Emergency Department in Smyrna and a hybrid Emergency Department and Urgent Care in Milton. We offer various practice settings throughout Kent and Sussex Counties. Bayhealth Medical Center Kent Campus is 90 minutes from Philadelphia, Washington, DC and Baltimore. Our Sussex Campus is 30 minutes to the Delaware beaches and relaxation in the sand!Bayhealth Medical Center offers a competitive salary and comprehensive benefits package (for eligible positions) including:Generous Paid Time Off and Paid HolidaysMatching 401(k)/403(b) PlansExcellent Health, Dental, and VisionDisability and Life Insurance optionsOn Site Child CareEducational ReimbursementHealth Care and Dependent Care Flex Spending AccountsPlus, an array of Voluntary Benefits to include Critical Care Coverage and more!Location: Call Center at BlueHen in DoverStatus: Full Time 80 HoursShift: Day/ EveningSALARY RANGE: 23.90 - 35.85 HOURLYGeneral Summary:Provides professional nursing care to patients within Physician's Practice. Professional nursing practices, requiring specialized knowledge, judgment, and skill are performed in accordance with practice policy, procedure and philosophy.Responsibilities:1. Demonstrate the ability to provide the following patient care services:Perform triage services for patientsPrepare injections as required and according to treatment plans designed by the physicianReview medication refills with patient via telephone. Ensure that the patient is periodically assessed in the office by the physician to determine therapeutic effect and patient compliance. Adjust patient medications as neededAssist with minor medical/surgical procedures in the practice settingDemonstrate the ability to recognize abnormal lab results. Required to review lab reports with patients in the absence of the providerCoordinate further testing and evaluation with the physicianIdentify the need for patient education. Advise patients on their treatment plan; to include Diabetes and other chronic diseasesMaintain treatment records/files for each patient Complete patient encounter form at the conclusion of each service performedEscort patient to the check-out station at the conclusion of each serviceReturn patient phone calls regarding testing and/or treatment planMaintain patient confidentiality; comply with HIPAA and compliance guidelines established for the practice2. Demonstrate ability to manage the patient treatment area as follows:Ensure compliance with Joint Commission regulations and other safety requirements; this includes disposal of used sharps and contaminated materials, as well as, safe storage of medicationsRe-order supplies as required and within budgetary limitationsSubmit requests for capital equipment during the annual budget development processMaintain work station cleanlinessMaintain instruments and equipment; ensure all are sterilized, arranged, and ready for use3. Demonstrate the ability to reflect knowledge of current professional practice standards, laws and regulations:Evaluate his/her own nursing practice in relation to professional practice standards, relevant statutes and regulationsEngage in an annual self-assessment, identifying areas of strength and areas requiring professional developmentSeek and reflect on constructive feedback from other members of the healthcare teamTakes action to achieve performance goals4. Demonstrate the ability to acquire and maintain current knowledge and competency in nursing care:Participate in ongoing educational activities to acquire and validate knowledge i.e. CPR, CLIA training programsSeek experiences that reflect current clinical competencies and new clinical informationMaintain professional affiliationsAttend regularly scheduled staff meeting as required by the practicePerform all other tasks and projects assigned by the Practice Manager or PhysicianMay be required to act as back-up for other members of the practice staff5. Demonstrate the ability to interact with and contribute to the professional development of peers and other healthcare providers:Share knowledge, skills, and experience with colleagues and othersProvide colleagues and peers with constructive feedback regarding their practiceContribute to a learning environment that is conducive to healthcare educationContribute to a team environment by working with others in a way that promotes and encourages each person's contribution6. Becomes proficient and cross-trained in the front desk area to maintain the front desk as needed, including answering phones, filing, and other duties to keep the flow of the office moving7. All other duties as assigned within the scope and range of job responsibilitiesRequired Education, Credential(s) and Experience:Education: High School Diploma or GED Certificate Program Licensed Practical Nurse Or equivalent credit hours in an RN program.Credential(s): Licensed Practical Nurse LPN Basic Life Support BLSExperience: While new graduates may apply, Hiring Manager is seeking 2 or more years of LPN patient care experience for this openingPreferred Education, Credential(s) and Experience:Education: Associates DegreeCredential(s): Advanced Cardiovascular Life Support ACLS Certification related to the position, if applicable.Experience: Two (2) or more years clinical nursing & patient care experience in an inpatient or physician practice setting

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